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Terms of Service

Last updated: 2026-07-14 · Madar Digital Investment (مدار للاستثمار الرقمي)

1. Acceptance of Terms

By creating an account or using the VulneraX platform ("Service"), operated by Madar Digital Investment ("Madar," "we," "us"), you agree to these Terms of Service. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.

2. Description of Service

VulneraX provides cybersecurity assessment and monitoring capabilities including vulnerability scanning, penetration testing coordination, security operations monitoring, threat intelligence, digital forensics case management, breach and attack simulation, and an AI-assisted security analyst tool, delivered as a subscription service.

3. Authorized Use Only

You may only use scanning, testing, and simulation features against assets you own or have documented authorization to test. Madar may require proof of ownership/authorization (e.g., domain verification) before certain features activate. Using the Service against unauthorized targets is a material breach of these Terms and may violate applicable law.

4. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized access. Multi-factor authentication is available and recommended for all accounts, required for internal staff accounts.

5. Data Honesty Commitment

Where a feature's output is simulated, self-declared, or produced by a fallback mechanism rather than a direct real-world measurement, the Service will label it as such rather than presenting it as an equivalent, unqualified finding. This is a design commitment, not merely marketing language.

6. Subscription and Billing

Fees are billed in accordance with the plan you select at checkout, denominated in Omani Rial (OMR) inclusive of applicable VAT. Subscriptions renew automatically unless cancelled prior to the renewal date. See your account's Billing page for current plan details and invoice history.

7. Data Ownership and Sovereignty

You retain ownership of the data you submit to the Service. Madar processes this data, including for AI-assisted features, entirely within its private cloud infrastructure; AI inference uses a locally-hosted language model and does not transmit customer data to third-party AI providers.

8. Limitation of Liability

[Placeholder — liability limitation language to be finalized with legal counsel, reflecting applicable Omani commercial law and the specific risk profile of a security-testing service.]

9. Termination

Either party may terminate the subscription per the terms of the applicable order form. Madar may suspend access immediately for a material breach of Section 3 (Authorized Use Only).

10. Governing Law

[Placeholder — governing law/jurisdiction clause to be finalized with legal counsel.]

11. Contact

Questions about these Terms: legal@madar-digital.om